Black Asymmetrical Neckline Dress

We take great care in ensuring high quality standards for our products and that they reach you in good condition. We ask that you go over the product details and size-chart carefully before making a purchase. If you have doubts about any detail, we request you to get in touch with us at bhaavya.bhatnagar@gmail.com and we will be happy to answer any query.

Returns

At this time, ALL sales are final. Orders once placed cannot be cancelled. Since we are strictly against wasteful production, we try and optimise our inventory as efficiently as possible. We highly encourage you to email us at bhaavya.bhatnagar@gmail.com with any prior questions or concerns regarding design or fit.

In case of any damage to the product(s), please refer to our exchange policy.

Refunds

Since returns are not accepted at this time, we do not offer refunds on any purchases. In special circumstances, please email us at bhaavya.bhatnagar@gmail.com. Once our team reviews the request, we will get in touch with you to sort any concerns you might have.

Exchanges
We replace items if they are defective/damaged. In such cases, our policy of free shipping will apply for the replacement. Send us an email at bhaavya.bhatnagar@gmail.com within 48 hours of receiving your product(s) and our team will review your request and get back to you. 

For all exchanges, we reserve the right to accept or decline your exchange request.

Shipping
To exchange your product, you should mail your product to one of the following addresses:

Bhaavya Bhatnagar

1719 Design

B-5/30, Safdarjung Enclave, New Delhi -110029, India

Please email us at bhaavya.bhatnagar@gmail.com before shipping out any items for exchanges.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over Rs. 2,000, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Thank you!